SmartLine

Settings

Configure your SmartLine account — timezone, language, industry, and more.

Tips

  • Set your timezone to ensure call timestamps are displayed correctly.
  • Complete the setup wizard to unlock all features.
  • Lead notification URL: where we send a lead when a caller needs your team (a call back, a complaint). Add the secret so your endpoint can verify it is us.
  • Record calls: stores the audio of web calls on the call page; the widget tells callers. Untick it if your business must not record calls.
  • Your AI engine configuration is managed by your platform administrator.

Steps

  1. 1

    Set timezone

    Choose your timezone from the dropdown.

  2. 2

    Select language

    Set the default language for your account.

  3. 3

    Complete setup

    Click "Complete Setup" once you have finished configuring everything.

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