IoSnack SmartLine

Call History

View all calls handled by your AI agents — transcripts, costs, outcomes, and analytics.

Filter calls by persona, status, or date range.
Click any call to see the full transcript, listen to its recording (web calls) and see whether your team was notified.
A red "Not notified" mark on a row means your Lead notification URL failed for that call: open it for the reason and contact the caller yourself.
Cost breakdown shows AI processing and telephony costs separately.
Completed calls with the Analytics addon get automatic scoring and insights.

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Browse calls
View the list of all calls sorted by most recent.
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Filter and search
Use the filters to find specific calls by persona, status, or date.
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View details
Click a call to see transcript, function calls, costs, and AI analysis.