Everything you need to know about SmartLine AI Voice Platform
An overview of the SmartLine AI Voice Platform and its core capabilities.
A quick checklist to get your SmartLine account up and running.
Learn your way around the SmartLine dashboard and sidebar.
Step-by-step guide to building an AI voice persona.
How to select the right AI voice for your persona.
Tips for crafting system prompts that guide your AI persona.
Understand how your AI references knowledge during calls.
Write entries that your AI can use effectively.
How SmartLine rules keep your AI on-script and compliant.
How to add, edit, and organize compliance rules.
Embed a call-to-action voice button on your website.
Technical guide to adding the voice widget to your website.
How to browse, search, and filter your call records.
Access and review full transcripts and audio recordings.
Understand your call quality metrics and AI performance.
How the AI generates and tracks follow-up tasks from calls.
Understand the role-based access control system.
Configure your account, AI providers, and integrations.
Browse articles, guides, and FAQs to get the most out of SmartLine.